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Mid Staffordshire NHS Foundation Trust manages two hospitals, Stafford Hospital and Cannock Chase Hospital. We provide healthcare to people in Stafford, Cannock, Rugeley and surrounding areas serving a population of around 276,500.

Getting The Right Treatment At The Right Place

31 December 2012

Over the New Year period, health bosses in Staffordshire and clinicians are reminding people about the alternatives to attending A&E where their needs maybe better met to help take pressures off the departments.

• Seeing your doctor: For medical advice, examinations and for illnesses you can’t shake off or for prescriptions. You should be able to get an appointment with your surgery within 24 hours, Monday to Friday. If your doctors are closed call your doctor’s surgery and you will be transferred to the GP Out of Hours Service.

• Walk-in Centre/Minor Injuries Unit etc: If you have a minor illness and/or injury such as a scald or sprain that doesn’t require an A&E visit but you can’t wait for a GP appointment, visit your nearest Walk-in Centre. See below:

• Hanley Health and Wellbeing Centre in Stafford Street, ST1 1LW where people can walk in and see a doctor between 8am - 8pm, seven days a week, 365 days a year without having to be registered – contact 0300 123 6759.

• The Haywood Walk-in Centre in Burslem, High Lane, Burslem, ST6 7AG, open 7am – 10pm weekdays, 9am – 10pm weekends and bank holidays, for treatment of minor injuries with appointments not necessary – contact 01782 673500.

• Leek Minor Injuries Unit – at Leek Moorlands Hospital, Ashbourne Road, ST13 5BQ, open 8am-8pm, every day including bank holidays – 01538 487103

• Midway Medical and Walk-in Centre, The Midway, Newcastle-under-Lyme, ST5 1QG. Open every day – Tel: 01782 663757 – you can walk in to get an appointment for the same day?

• Cannock Chase Hospital Minor Injuries Unit, Brunswick Rd, Cannock WS11 5XY – Tel 01543 57 27 57 open 08.00am until midnight 7 days a week.

• Sir Robert Peel community Hospital Minor Injuries, Plantation Lane, Mile Oak, Tamworth, B78 3NG – Tel 01827 26 38 00 open 24hrs 7days a week.

• Samuel Johnson Community Hospital Minor Injuries Unit, Trent Valley Rd, Lichfield. WS 13 6EF – Tel 01543 41 29 00 open 24hrs 7 days a week.

• NHS Direct:  If you’re unsure of your symptoms and want expert advice, call NHS Direct on 0845 46 47.  The service is open 24 hours a day, seven days a week and the call is free.  You will be assessed and advised by a qualified nurse on the best course of action to take and whether or not you need to seek professional help.

• A and E or 999: for anything that is classed as an emergency including choking, chest pain, loss of consciousness, severe blood loss, broken bones, , difficulty breathing, deep wounds or a suspected stroke.

• Pharmacy:  Pharmacies offer more than prescriptions.  They can advise on bugs and viruses, coughs and colds, aches and pains, tummy upsets and allergies. To find your nearest pharmacist, send a free text with the word ‘Pharmacy,’ to 64746.

• Self-care:  Winter always brings more coughs, colds and sore throats.  If you start to have symptoms of flu or a heavy cold, stay at home, keep warm and take plenty of non-alcoholic drinks.  If your doctor writes to you recommending you have the flu vaccination, this is because they think that if you do catch flu you’ll be at higher risk of serious complications. Take them up on their recommendation and make an appointment.

Advice has also been issued on Norovirus or the winter vomiting bug as it’s more commonly known. The virus is highly contagious and causes vomiting and diarrhoea, which is easily transmitted, especially in closed environments, so the following is advised:

• Thorough hand-washing with soap and water will help reduce the spread of the virus. This needs to be done with soap and water, as alcohol hand gel won’t work. Wash hands thoroughly and regularly at all times, but particularly after going to the toilet and before eating.

• Stay away from work or school until you have been free of symptoms for at least 48 hours. Don’t visit friends or relatives in hospital or residential care homes as you could spread the virus.

• Don’t visit your doctor’s or the hospital’s Accident and Emergency department. Norovirus infection is a self-limiting illness and you will recover naturally without treatment.

• People with Norovirus should stay at home, ensure that their personal hygiene is good, particularly hand-washing, and avoid contact with others where possible.

• It’s important to drink plenty to replace lost fluids. If symptoms persist (more than 48 hours), phone your doctors or NHS Direct on 0845 4647 for advice.

• The elderly and the very young can sometimes get more severe infection or become dehydrated. If that happens phones the doctors or NHS Direct for advice.

• Don’t handle or prepare food for other people until you have been symptom free for a minimum period of 48 hours.


Editors Notes

Issued By : Communications Team
Tel No        : 07773 048641
© Mid Staffordshire NHS Foundation Trust, 2011