A Cannock Chase Hospital service that helps rehabilitate patients with neurological conditions has been given an award for its outstanding practice.
The Neurological Rehabilitation Day Unit has been given a ‘Best of Staffordshire’ award by the Staffordshire Neurological Alliance.
The day unit provides specialist outpatient rehabilitation and disability management for those with neurological conditions.
It also provides a day case service where patients can have procedures such as lumbar punctures and treatment for spasticity and relapses in MS. Staff and volunteers from the unit have established a charitable support group – Life After Rehab Friends, or LARF – which was also recognised by the award.
The Staffordshire Neurological Alliance campaigns for access to high quality, joined up services and information for every person diagnosed with a neurological condition, from their first symptoms, and throughout their life. It launched its Best of Staffordshire campaign in October 2012 to praise neurological services that go the extra mile for patients.
Clinical nurse specialist Sue Noble said she was proud of the service the Neurological Rehabilitation Day Unit offers to patients.
“Our patients, carers and volunteers are very much a part of our team,” she said. “They are involved in the planning and development of our services at all levels. Our team and volunteers have established a charity and support group named LARF (Life after Rehab Friends) which not only fundraises for the unit but also provide continuing support and activities following discharge.
“The volunteers also provide support, advice and information to those attending the unit. We have also developed our own rehab newsletter which contains regular information about the unit, LARF, facilities available in the community and fundraising events, as well as patient stories.
“The unit strives to support our patients even when discharged. We are always a point of contact for advice and many of our patients return as volunteers to give something back to the unit. Patients often pop in for information and support or just a cup of tea and a chat.
“We receive lots of positive comments and feedback from our patients and it’s fantastic that we’ve been recognised with this award,” she added.
John Morgan, from the Staffordshire Neurological Alliance, visited the day unit before handing over the award. He said: “I left fully understanding why graduates return as volunteers or just to visit and support friends. They really do epitomise the best in self-help and their support network, including staff, seems to be a lifetime resource. I can understand the glowing recommendations given to me previously by ex-patients.
“I came away feeling as refreshed mentally as I imagine people are physically after a day at a health spa.”