Our Vision is to be recognised as the safest & most caring Trust in the NHS. This vision sums up everything we want to achieve and supports the Trust’s 5 strategic Themes which continue to be the focus of our effort and measurement of improvement.
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Creating a culture of caring
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Seeing zero harm as our target by keeping patients safe
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Listening, responding and acting on what our patients and community are telling us
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Supporting our staff to become excellent: giving responsibility but holding to account as well
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Continuing to do what we need to do to satisfy our regulators
We welcome feedback from our patients and their loved ones as it helps us to identify what we are doing well and areas where we need to improve.
If you have a compliment, complaint, comment or suggestion there are a number of ways you can tell us about it:
Mid Staffs Hospitals Charity receives donations from patients, their families and the local community.
These funds are used to purchase speciallist equipment and training, nursing aids and general amenities that make a big difference to our patients.
Find out how you can help